What you should know:
– rater8a healthcare reputation management and patient feedback platform today announced the successful closing of its Series A funding round led by Partners elsewhere.
– The Series A investment will fuel rater8’s growth, allowing it to expand its reach, strengthen its partnerships and enhance its award-winning Software as a Service (SaaS) solutions.
Capitalize on the growing importance of online reputation
The global online reputation management market is expected to exceed $746 million by 2031, with healthcare playing a central role. As patients increasingly turn to online research providers, positive online reviews have become the most influential factor in their choices. Dissatisfaction with the quality of healthcare and the growing tendency to switch providers further highlights the crucial need for a strong online reputation.
rater8: Delivering unparalleled results for healthcare providers
rater8 has a proven track record, generating an average 240% increase in annual reviews for over 750 healthcare organizations. Their platform allows suppliers to:
- Develop your online visibility: Increase your online presence and attract new patients with a strong online reputation.
- Manage reputation: Proactively monitor and address online reviews, maintaining positive patient perceptions.
- Improve patient satisfaction: Collect valuable patient feedback to identify areas for improvement and optimize the patient experience.
- Improve operational performance: Leverage data-driven insights to streamline operations and provide better care.
Seamless integration and actionable insights
Unlike generic assessment tools, rater8 integrates seamlessly with over 100 electronic health record (EHR) and practice management (PM) systems. They focus on healthcare-specific review sites like Google, Healthgrades, Vitals, and WebMD, ensuring reviews reach the right audience. Additionally, rater8 offers comprehensive analytics that provide healthcare providers:
- Granular feedback: Detailed information on patient satisfaction across different providers, specialties, practices and facilities.
- Real-time reporting: Access to up-to-date data on a range of patient satisfaction measures and online assessment statistics.
- Smart prioritization: An automated system that prioritizes review sites that need more attention.
“As the healthcare industry evolves, healthtech innovators are clamoring to carve out a space in an increasingly crowded space. Many will fail, but those who succeed will transform the patient experience and practice management. rater8 has become a formidable leader in the evolution of patient management – creating a solution that addresses the industry’s biggest pain points, growing a base of incredibly satisfied customers, and continually outperforming competitors that simply can’t compare said Michele Perry, Operating Partner, Elsewhere. The partners. “The patient feedback market is ripe for disruption. We see tremendous growth opportunities as rater8 further expands its platform capabilities and expands its team to meet demand. I have no doubt that the rater8 team will continue to raise the bar for patient feedback solutions and help drive better outcomes for practices and patients.
