What you should know:
- Suki, the leader in voice artificial intelligence (AI) technology for healthcare, and Am fine, a leading hybrid care delivery platform, partnering to integrate the AI-powered Suki Assistant with Amwell’s Converge telehealth platform, which powers digital care for more than 55 health plans representing more than 90 million of people.
- This partnership highlights Amwell’s leadership in leveraging cutting-edge technology to improve outcomes for all stakeholders, from providers to payers.
Transforming healthcare delivery with Amwell connectivity and Converge innovation
Amwell connects providers at more than 2,000 hospitals, improving access to high-quality care. Converge revolutionizes healthcare delivery with a simplified patient journey, personalized services and efficient workflow integration.
The platform excels at improving access and outcomes, providing chat support, mental health programs, and visit registration for clinical programs. With impressive performance metrics such as a 95% visit success rate, 99.9% uptime, and three times faster visit connections compared to its predecessor, Converge underscores its commitment to providing quality care. high quality, efficient and patient-centered.
Suki, a voice-based digital assistant for healthcare, leverages advanced AI to streamline administrative tasks. It enables clinicians to write notes 72% faster on average, supports tasks like coding and dictation, and generates substantial revenue increases for organizations, delivering 9x ROI in the first year . Seamlessly integrated into the Converge platform, Suki complements Amwell supplier workflows.
“Implementing AI voice technology into Amwell’s hybrid care platform not only helps their providers avoid the tedious documentation work that leads to significant burnout in healthcare, but it also helps providers to be more involved during meetings,” said Punit Soni, CEO and founder of Suki. . “We are excited to partner with Amwell to power Converge’s AI voice experience so clinicians can focus on what matters most: their patients.”
