Popular online role-playing and board game platform Roll20 announced Wednesday that it had suffered a data breach that exposed the personal information of some users.
In an article published on its official websiteRoll20 said it detected on June 29 that a “bad actor” had gained access to an account on the company’s administrative website for an hour, after which the company “blocked all unauthorized access and terminated the network breach.”
“The malicious actor modified a user account and we quickly reverted those changes. During this time, the malicious actor was able to access and view all user accounts,” the company wrote.
According to Roll20, the hacker “may have been able to access” users’ personal information, including their full name, email address, last known IP address, and the last four digits of their credit card, if the user had a payment method on file for their account. The company added that the hacker did not have access to passwords or full payment information like home addresses and full credit card numbers.
Roll20 said it was notifying users of the breach. Several users sharing Screenshots of the email notification on social media. A TechCrunch reporter also received the same notification.
Roll20 spokesperson Jayme Boucher did not respond to a series of questions from TechCrunch, including how many users were affected in total, how many had the last four digits of their credit card details stolen, how the hacker gained access to the administrative account, and whether the company has any information about the identity of the hacker(s).
Roll20 states on its website that it has 12 million users and is “the #1 choice for online D&D.”
“We sincerely regret that this incident occurred on our watch. While we have no evidence of any data being misused and no passwords or card numbers were exposed, we believe it is important to be transparent with our users about any potential exposure of their personal information,” Boucher told TechCrunch in an email. “We are still investigating and have no further details to share at this time beyond what we shared in our email notification. We have prioritized being as transparent as possible as quickly as possible, which is why we are notifying users today.”
In 2019, TechCrunch reported that a hacker had More than 600 million records were stolen from 24 websitesincluding Roll20. The hacker listed 4 million records of the company at the time.